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Frequently Asked Questions
How do I pay my bill?
Visit our Water page or contact the Operator's customer service line at (281) 367-5511.
How do I set up or cancel my service?
To set up water service, submit an Application for Water Service.
To terminate water service, fill out the Cancel Your Service form.
I have questions about my bill, who do I contact?
Billing questions can be answered by the District's Operator, Municipal Operations & Consulting, Inc., located at 20141 Schiel Rd, Cypress, TX 77433. You may call their customer service desk at (281) 367-5511.
How do I report a leak?
Please report any flooding, clogged drains, or leaks to the District's Operator, Municipal Operations & Consulting, Inc., located at 20141 Schiel Rd, Cypress, TX 77433. You may call their customer service desk at (281) 367-5511.
My water looks/smells funny.
Please contact the District's Operator, Municipal Operations & Consulting, Inc., regarding any smell or discoloration of your water. You my call their customer service desk at (281) 367-5511.
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